MS Outlook is a widely used email client which is not only used in Windows OS but also in Macintosh Operating system. Outlook 2011 for Mac is specially designed for MAC operating system. However, sometimes user encounters error "Identity Could Not be Opened With this Version of Outlook" due to some internal issues while accessing Outlook 2011 for MAC. In this article we will discuss the reasons behind this issue and available resolution for the problem.
Identities play very major role for effective management of user's accounts. These identities are responsible for storing emails, calendars, contacts, tasks. Identities are automatically installed in along with the Office and managed under MS Database utility. These identities are stored in following location: users get this error, when they are unable to access these identities. This will happen when user have re-installed Outlook for Mac.
When user having the admin rights launches Outlook 2011, generally gets this error message "Identity Could Not be Opened With this Version of Outlook". This will start happening, if the user uninstalls or deletes a copy of Mac office 2011 by just dragging all it's application icons to the trash. And, then try to reinstall the version MAC Office 2011 application in a machine without installing it's latest updates.
Users can rectify this problem in three modules:
By downloading latest Office updates user can resolve this issue, as this error occurs due to the conflict in the version of office and it’s database. Therefore, by downloading and installing the latest updated version according to Office for Mac, user can avoid this situation. User can follow the given steps to update office for Mac 2011:
When user enables the AutoUpdate option, this will keeps users updated about recent updates. After updating the Office, if the same problem persists then user can go for following resolution.
However, the Force Quit option will close the all selected programs without saving the unsaved changes.
If user able to access Outlook without any problem, in that case user can move Office 2011 identities to Microsoft User Data folder and can try to rebuild the identity database. This method would really helps users in resolving the issue.