This blog simply focusses on some most common reasons behind corrupt email crashes Outlook issue. Outlook crashes under various circumstances like misconfiguration setting of incoming/outgoing mail server, corrupt .pst files or may be corruption of Outlook.exe etc. We also tried to provide some possible ways to troubleshoot Outlook at user level. To save Outlook data before getting lost due to sudden crash, read the article below and know possible way out to rectify Outlook crashes when opening certain emails.
Among various issues one major and common cause is that Outlook crashes when opening certain emails.
There are many possible ways to detect corrupt emails or to stop Outlook opening the corrupt mail, but before this I would discuss general query of users related to corrupt email crashes Outlook. The query mentioned below is asked by several users and I captured this from a Forum website
"I have a junk mail in my Outlook which cause my Outlook crashes every time when it gets selected. Moreover, it is junk but still delete option won't be working and again it crashing my Outlook. does I have to uninstall my Outlook?"
Well these are some steps enabling user to cope from Outlook crashing. You can temporarily disable the reading pane via Safe Mode and then deletes the corrupt email. Let’s have a look on the undermentioned steps: -
To start Outlook safe Mode, check the following procedure: -
Point to be noted that in command prompt there is no space given to the syntax, while in the previous one space is necessary.
Now after starting Outlook Safe Mode follow the steps: -
If the Outlook safe mode doesn?t work and your Outlook is still crashing, then there is the possibility that your Outlook database (.pst) file is damaged. You can simply diagnose your pst file. Check the following steps mentioned below to diagnose.
For Outlook 2016
Note:- Other Locations are mentioned below for scanpst.exe
Well these are some possible DIY's for fixing corrupt email crashes Outlook issue. Users can either delete the corrupt mail or can held an inbox repair scan, both ways will prevent Outlook crashes when opening certain emails. If the solution mentioned above fails then users can take some technical help. By which they can save & view PST database file without Outlook.